Studio Eighty Limited operates in accordance with these terms, as well as The Privacy and Electronic Communications (EC Directive) Regulations 2003 (the, “Directive”), and the General Data Protection Regulation 2018 (the, “GDPR”).
This policy sets out the basis on which any personal data Studio Eighty Limited collects from you, or that you provide to Studio Eighty Limited, will be processed by. Please read the following carefully to understand Studio Eighty Limited views’ and practices regarding Studio
Eighty Limited on your personal data and how we will treat it.
Key Contact Details
and agrees to only use your data lawfully and only collect necessary and non-excessive data.
In the instance of data that is gathered directly via Studio Eighty Limited we act as the Data Controller and Data Processor and no third parties will be used in relation to any and all personal data.
In our core trading activity we may receive data from a third party company for use in marketing campaigns on behalf of the third party. In these instances we act as the Data Processor and can be contacted via firstname.lastname@example.org
Data We May Collect
We may collect the follow personal information about you from your use of the Site: Including but not limited to; browser signature, IP address, location data, profile data, email address, name, telephone number.
This information is collected by you completing one of our on-site contact forms for the purposes of:
Lawful Purpose of Your Data
Your personal information as detailed above is used in the following ways; to provide you with a quote from us, to respond to your contact enquiry, to contact you about related products and/or services to your original enquiry as detailed in the Email Marketing section below, and your data will be used for no other purpose.
The other information we collect from you as detailed above is used for the purposes of improving the user experience of our website, and checking performance.
All the information you provide to the site is stored on our secure servers and via a local offline backup. All data stored is kept accurate and up to date, we only keep relevant data in accordance with the GDPR.
Data stored on our servers is secured with high class HTTPS SSL encryption and password protected. It is impossible to keep data completely and utterly secure however our best attempt is made to keep your data secure. In the unfortunate event of any data breaches you will be made aware within 72 hours of us discovering any breach that concerns your personal data to give you the best ability to protect yourself.
We also store local backups of your data to ensure it is kept safe in the event that any of servers fail and your data is lost, this will allow us to maintain the high level of service you expect completely uninterrupted. The local backup is encrypted, password protected, virus & malware protected and regularly maintained.
Disclosure of Your Information
We may disclose your personal information to any member of our advertising group. This includes affiliates, subsidiaries, and our ultimate holding company and its subsidiaries, as defined within section 1159 of the UK Companies Act 2006.
We explicitly only deal with companies that comply with the DPA, GDPR, and the Directive. They must also be registered with all required regulators for their industry and without strikes or unresolved legal or civil action against them.
In the event that the Site or Studio Eighty Limited has either its entirety or part of its assets acquired by a third party, the information we hold can be considered as part of its total assets. This can result in your information transferring to that third party as part of the acquisition process. We may also be required to disclose your information to legal, government, or local authority agencies as part of an investigating when reasonable evidence is provided by the agency in question.
We may also use your information for the purpose of Email Marketing directly from Studio Eighty Limited. We will only contact you about enquiries related to your original submission e.g. if you submitted a form asking for website design we may contact you about business
development, or follow up on your original inquiry to check your satisfaction.
We may also use the email address provided by you to make sure your information provided is still accurate and up to date, and remove your information from our systems if it is no longer accurate and/or relevant.
Details of Data Transfer
Your data will only ever be transferred via secure methods to ensure your data is safe and never passed to any unwarranted third parties, we generally transport your data via a SSL secured HTTPS connection, via TCP secured email, or via SFTP to our local backups. Your data will never be willingly passed to individuals/organisations/companies that do not comply with the GDPR.
Retention of Your Data
In the event that we discover your information is no longer relevant or up to date or accurate, we will remove you from our systems unless legally required to do otherwise by any relevant EU laws.
We determine an 18-month retention period for your data as suitable for adequate time to develop and business cycles to complete. Whenever your data is renewed or reconfirmed as accurate the 18-month period mentioned is renewed.
Accurate Record Keeping
As mentioned in the Retention of Your Data section, we seek to ensure that the records kept are always accurate. This concludes of an annual email from us detailing the information we hold about you and requiring you to confirm the accuracy of the data, updating your data, or
requesting to be removed from our systems.
In the event that any of the data we hold about you is no longer accurate then you must contact us where possible to allow us to update our records and make sure any information we share with you is still relevant. You can do this by contacting us via email on email@example.com with 3 matching details of the information we hold and the details of the information requiring updating using the subject header “Update My Information”.
As detailed within the GDPR you have full rights to access for all of the information we hold about you. This can be retrieved free of charge and will contain a complete record of all the information the Site or Studio Eighty Limited holds about you. This can be requested via emailing firstname.lastname@example.org with the email subject header “Data Access Request” and by providing reasonable proof of your identity.
You also have the right to withdraw consent and complain (both detailed below) along with all other rights as declared by the GDPR. We do not dispute any of your rights and allow you to make any lawful request inline with the GDPR.
If you no longer wish to receive information directly from Studio Eighty Limited or our subsidiaries, then you are able to simply withdraw your consent. This can be done via providing information via email to email@example.com with the email subject header “Withdrawing Consent”.
Under GDPR you also now have the right to be forgotten, this consists of Studio Eighty Limited and our subsidiaries ceasing contact with you and delete your information from our records. This can be done via email to firstname.lastname@example.org with the email subject header “Right To Be Forgotten”.
If you believe we have mistreated your information/data and wish to lodge a complaint you can do it in the following ways:
You can register a complaint directly with us by email via email@example.com with the email subject header “Complaint”. We will respond to your inquiry within 48 hours. You can register a complaint directly with the ICO by following this guide https://ico.org.uk/concerns/.
Automated Decision Making
Studio Eighty Limited does not perform any automated decision making with client or thirdparty customer data.
The Site may, from time to time, contain links to and from the websites of Studio Eighty Limited partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Studio Eighty Limited does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Telephone Preference Service (TPS)